Yes. All the books in our store are in English, and we don't currently sell books in other languages.

We don't accept personal copies for customisation. Only books listed on our website are available to order.

Our editions are official published copies of books, purchased from authorised suppliers and customised in our studio. We never reprint or reproduce books. Unless a listing clearly says it's an official collaboration, our editions are independently designed by Ruined By Fiction and are not affiliated with or endorsed by the author or publisher.

No. Every edge design at Ruined By Fiction is created by human designers and artists. We don't use AI-generated artwork in any of our editions. We believe art should come from people, and we're proud to work with talented artists and to respect and value their craft.

Most of our books are preorders and are made to order. Each product page shows its expected dispatch month, and your order confirmation email shows the same. For most books, this is about 3 months after the preorder closes; unreleased titles take longer.

If your order contains several books, they ship together once the last one is ready. Ready-to-ship and clearance books are dispatched within 2–3 business days. If your order is delayed, we'll email you with an updated timeline.

If your order hasn't shipped yet: as long as we haven't created a shipping label, we can update your address for you. Just email support@ruinedbyfiction.com. If you've moved to a different country or shipping zone, any difference in shipping cost will need to be paid.

If your order has shipped: once your order has left our studio or the shipping label has been printed, we can't change the address. If the parcel is returned to us, we can forward it to your new address for a re-shipping fee.

Note: updating your address on your account won't change the address on orders you've already placed.

Shipping rates are set by our carriers and may change with carrier pricing. You'll see the exact cost at checkout.

We ship worldwide! If you don't see shipping rates for your country at checkout, email us at support@ruinedbyfiction.com and we'll help you out.

We don't collect import duties or VAT at checkout. Depending on your country, your carrier may charge these, along with any handling fees, on delivery, and they're payable by the customer. If a parcel is refused or returned because duties weren't paid, we'll reship it to you once you've covered the new shipping cost.

Payment for all orders, including preorders, is collected at the time of purchase.

We accept most major payment methods, including PayPal, UPI, Visa and Mastercard.

Please check that you have sufficient funds, or try a different payment method. If the problem continues, email us at support@ruinedbyfiction.com and we'll be happy to help.

Orders can be cancelled within 24 hours of placing them. Just email support@ruinedbyfiction.com with your order number. After 24 hours, your order enters our production queue and can no longer be cancelled. Payment gateway fees are non-refundable on cancellations and will be deducted from your refund.

All our preorders are open to everyone while they're live, and we don't currently have a waitlist or subscription system.

As every edition is customised, we don't accept returns. If your order arrives damaged, incorrect, or goes missing in transit, we'll make it right.

For damaged or incorrect items, email support@ruinedbyfiction.com within 7 days of delivery with clear photos or videos of the product and packaging, along with your order number. Depending on the damage, we'll offer a full or partial refund, or a replacement where possible.

Not all damages qualify for a replacement, but please email us at support@ruinedbyfiction.com with photos and your order number. We'll review it and offer the best solution we can.

If your tracking shows no movement for 30 days after dispatch, email us and we'll investigate with the courier. Orders confirmed as lost will be fully refunded.

Approved refunds are issued to your original payment method and usually reach your account within 7–14 working days, depending on your bank and payment method.